Safety and Clinical Info
Capabilities and Operation
What therapies can the Sapphire infusion pump be used for?
Does Q Core also offer dedicated pumps for specific therapies?
What languages is the Sapphire user interface available in?
How is the Sapphire different to other volumetric infusion pumps?
Why is Sapphire easier to use than standard volumetric infusion pumps?
How is the Sapphire pump mechanism different to the mechanism in standard volumetric pumps?
How accurate is the Sapphire pump?
Can the Sapphire be used for gravity infusions?
The Sapphire is so small and lightweight. Is it an ambulatory pump?
Why does size matter?
Can standard administration sets be used with the Sapphire infusion pump?
Is the drug library programmed by Q Core into the pump?
Infusion pumps are a significant investment for any hospital. Will the Sapphire adapt to meet changing needs?
How does the Sapphire infusion pump ensure patient safety?
How is air prevented from entering the system at the end of the treatment?
Is it safe to administer narcotics or opioids with Sapphire?
Durability and Reliability
How durable is the Sapphire pump?
How is the Sapphire pump protected against damage due to a drop or as can occur with daily use?
Clinical Experience and Regulatory Approvals
What sorts of facilities already use Q Core’s volumetric infusion pump systems?
What clinical study and trial results are available showing the performance of the Q Core pump?
Warranty, Supply and Maintenance
Are Q Core pumps available for lease instead of purchase?
Can Q Core pumps be rented when additional pumps are needed to handle peak demand?
What is the process for getting pumps serviced or repaired?
What fixtures/jigs are needed for repair or testing?
Does Q Core provide training, tools and parts to enable in-facility repair?
What specific test procedures/equipment are needed to test the functions of the Sapphire pump and calibrate the device?
How easy is it to update the system with new drugs, safety information, etc.?
What IT/software support does Q Core provide to ensure the pumps work with the hospital’s internal IT personnel and systems?
What reports, information, and feedback can be retrieved from the pump, and how?
Can disposable batteries be used with the Sapphire infusion pump?
What materials can be used for cleaning the Sapphire pump?
What materials can be used for cleaning the electrical Sapphire accessories?
Does Q Core provide spare parts for the Sapphire Mini Cradle?